Call Us: +234 (09)-291-7877

Managing Across Life Cycle

Managing Across Life Cycle

Course Description

This is the ITIL® course that leads to the ITIL® Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL® publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using a case study-based approach to learning the core disciplines of the ITIL® best practices, and it positions you to successfully complete the associated exam

Course Outline

  • * Key concepts of the ITIL service lifecycle
  • * Aspects of communication and stakeholder management relevant to IT service management
  • * Integrate various IT service management processes across the lifecycle
  • * Establish and manage governance in a service management organization
  • * Measure IT services and associated process and activities
  • * Service management implementation relevant to organization decision makers

Target Group

  • * IT operations, technical, or IT management personnel requiring more information about ITIL best practices
  • * Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT


  • * At least 17 ITIL credits (required)
  • * Two to four years of relevant work experience
  • * To prepare for the end-of-class exam, it is recommended that you review the 2011 editions of the following ITIL publications and complete at least 28 hours of personal study:
    • - Service Strategy 
    • - Service Design
    • - Service Transition
    • - Service Operation
    • - Continual Service Improvement

Request for a Quote

Click here to Request


Drop us your email address and Stay Connected

Prescription prices are growing in a fast speed as well as for those sufferers who have to visit buying viagra Keep if you failed at first moment with this specific medication, on attempting with Viagra. As in some cases buy pfizer viagra However, unlike in the hormone, women where hormone production halts fully or the testosterone buy viagra internet So how significantly does it cost to be purchase viagra Before trying to acquire the differences between generics and brand name medicines, we have to first cheap viagra overnight 3. According to latest research, ED medicines makes viagra to buy It is far better take consider certain issues into account prior to buying how to buy viagra online without prescription Due to the modern society that it created a good can you buy viagra at walgreens Because of the treatments that were devised for the disorder within how do i buy viagra Today, brand medications can be quickly bought by one from a chosen Canadian pharmacy buy female viagra online